Privacy Policy

1. Information we collect

We collect information you provide, including your name, email address, phone number, account details, delivery address, country, order details, and the content of messages you send. Company information and requested quantity may also be supplied voluntarily in a support form.

For an order, we keep product, selected option, quantity, price, currency, order status, and payment or transaction references needed to record and support the purchase.

Our systems may also record technical information such as an IP address, browser or device information, pages viewed, timestamps, cookies, and security or diagnostic logs.

2. How we use information

We use personal information to operate the storefront, manage accounts and orders, arrange delivery, communicate about a purchase, answer product questions, maintain security, diagnose technical problems, and comply with applicable obligations.

Where consent is required for an optional use, you may withdraw that consent through the relevant preference or by contacting us. Withdrawal does not affect processing already carried out lawfully.

3. PayPal payments

Online payments are processed by PayPal under PayPal's own terms and privacy practices. We receive the payment status and transaction references needed to create and maintain the order. We do not receive the credentials you use to sign in to your PayPal account.

Information submitted directly to PayPal is controlled by PayPal. Review the privacy information shown by PayPal before completing a payment.

4. Service providers and required disclosures

We may provide the information needed to companies that support hosting, email, payment processing, delivery, security, or other store operations. They receive only the information relevant to the service they perform.

We may also preserve or disclose information when reasonably necessary to comply with law, respond to a valid legal request, protect customers or the store, investigate misuse, or enforce applicable terms.

5. Cookies and similar storage

The site may use cookies or similar browser storage for sessions, accounts, carts, language preferences, security, diagnostics, and analytics where enabled. Blocking storage in your browser can prevent some account, cart, or checkout features from working correctly.

6. Retention

We retain information for as long as reasonably needed for the purposes described here, including order support, security, recordkeeping, dispute handling, and applicable legal or accounting requirements. Retention periods can differ by record type and jurisdiction.

7. Security

We use reasonable administrative and technical measures intended to protect information. No website, transmission, or storage method can be guaranteed completely secure, so please use a unique password and protect your account credentials.

8. Your choices and rights

Depending on the law that applies to you, you may be able to request access, correction, deletion, restriction, or a copy of certain personal information, or object to particular uses. We may need to verify your identity and may retain information where the law permits or requires it.

You can submit a privacy request using the contact information below. You may also manage cookies and similar storage through your browser settings.

9. International processing and policy updates

Because IrriNex Store serves customers online and uses service providers, information may be processed outside your country. Privacy protections and legal requirements can differ between locations.

We may update this policy when the store, providers, or legal requirements change. The date shown at the top identifies the current published version.

10. Contact us

Send questions or privacy requests to the company operating IrriNex Store.

Legal company: Wuhan Zhengchuang Vision Technology Co., Ltd.
Address: No. 2 Wuhua Street, Fengcheng Industrial Park, Laiwu District, Jinan City, Shandong Province, China
Email: sale@irrinex.com
Phone: +8619146845593
WhatsApp: +8619146845593