Terms of Service

1. Acceptance and lawful use

By using the site, you agree to these terms and the policies linked from it. If you do not agree, do not place an order or continue using account features.

You may use the store only for lawful purposes. You must not interfere with the site, attempt unauthorized access, submit false information, misuse another person's account, or use automated activity that disrupts normal operation.

2. Accounts and customer information

You are responsible for providing current, accurate account, contact, and delivery information and for keeping account credentials confidential. Notify us if you believe an account or order has been used without authorization.

3. Products, options, and prices

Product pages describe the information currently available to us. Dimensions, materials, colors, connections, images, compatibility details, availability, and options can differ by product or variant. Review the selected option before adding it to the cart.

Only products and options marked as in stock and enabled for purchase can be ordered online. Products marked as out of stock are informational and cannot be checked out.

We may correct an obvious content, availability, or pricing error. If an error affects a paid order that cannot be fulfilled as placed, we will contact you about the available resolution and return any amount due through the applicable payment process.

4. Orders and PayPal payments

Submitting payment creates an order using the products, options, quantities, address, and amount shown at checkout. Review those details before approving the payment.

PayPal processes online payments under its own terms. An order is not shown as paid until the payment result is confirmed. We may review, hold, or cancel an order where payment is not confirmed, required information is missing, an evident error occurred, or fraud or unauthorized use is reasonably suspected.

5. Product selection and use

You are responsible for checking dimensions, pressure range, connection type, materials, intended application, and compatibility with your system. Contact product support before ordering when a specification is unclear.

Installation and use must follow the product information provided and any rules that apply at the installation location. General website content is not a substitute for site-specific professional advice where such advice is required.

6. Shipping

Shipping availability, charges, estimates, tracking, destination restrictions, import duties, and delivery issues are addressed in our Shipping Policy. The delivery information submitted with the order forms part of the order details.

7. Returns, cancellations, and refunds

Contact us with the order number before sending a product back or requesting a cancellation. Eligibility and instructions depend on the order status, product condition, reason for the request, and law that applies to the purchase.

Nothing in these terms limits consumer rights that cannot legally be excluded. Where a cancellation, return, replacement, or refund is accepted or required, we will explain the applicable steps. Refunds are handled through the original payment process where available.

8. Intellectual property

The site's text, layout, branding, images, and other content are owned by or licensed to the store operator unless stated otherwise. You may use the site for personal shopping and product evaluation, but may not copy, republish, sell, or exploit its content without permission or another lawful basis.

9. Availability and liability

We aim to keep the site and product information available and accurate, but temporary interruptions or errors can occur. To the extent permitted by law, we are not responsible for indirect or consequential loss caused by use of the site or a delay outside our reasonable control.

These terms do not exclude liability or remedies that cannot be excluded under applicable law.

10. Governing law and changes

These terms are governed by the laws of the People's Republic of China, without limiting any mandatory consumer protection that applies in your place of residence. A dispute will be handled by a court with jurisdiction under applicable law.

We may update these terms when the store, its services, or legal requirements change. The date at the top identifies the current published version. Terms applicable to an order are subject to mandatory law and the version presented when the order was placed.

11. Contact

For questions about these terms or an order, contact the company operating IrriNex Store.

Legal company: Wuhan Zhengchuang Vision Technology Co., Ltd.
Address: No. 2 Wuhua Street, Fengcheng Industrial Park, Laiwu District, Jinan City, Shandong Province, China
Email: sale@irrinex.com
Phone: +8619146845593
WhatsApp: +8619146845593