Shipping Policy

1. Orders and delivery details

IrriNex Store offers standard shipping to countries and regions worldwide.

Please provide a complete, accurate delivery address and contact details at checkout. You are responsible for confirming that the selected product, option, size, and connection type are suitable before ordering.

2. Shipping options and charges

For orders charged in USD, standard shipping is based on the items subtotal: under $10, shipping is $9.99; from $10 to under $20, $7.99; from $20 to under $60, $4.99; and $60 or more qualifies for free shipping.

If a shipping method, charge, or destination restriction is not clear before payment, contact us before placing the order.

3. Processing and delivery estimates

Order processing begins after payment is confirmed. Product availability, the delivery address, carrier capacity, customs procedures, weather, and other events outside our control can affect dispatch and delivery.

Standard shipping: dispatch within 3 days and arrival within 12 days. These delivery times are estimates, not guaranteed arrival dates.

4. Tracking

When a carrier makes tracking information available, we will share it using the contact details associated with the order. Tracking events and delivery scans are supplied by the carrier and may not update immediately.

5. International orders, duties, and taxes

International shipments may be subject to import duties, taxes, brokerage charges, or local clearance requirements. Unless an amount is explicitly included in checkout or the order summary, these charges are not included in the product price and may be collected by the carrier or destination authorities.

Customers are responsible for providing information required for import clearance and for checking local product and import requirements.

6. Address changes and delivery problems

Contact us promptly if an address needs to be corrected. We cannot guarantee an address change after an order has entered processing or has been handed to a carrier.

For a missing, delayed, damaged, or incomplete delivery, send us the order number and the available delivery details. We will review the order and carrier information and explain the next steps that apply.

7. Shipping support

For questions about delivery or an existing order, contact IrriNex Store using the details below.

Legal company: Wuhan Zhengchuang Vision Technology Co., Ltd.
Address: No. 2 Wuhua Street, Fengcheng Industrial Park, Laiwu District, Jinan City, Shandong Province, China
Email: sale@irrinex.com
Phone: +8619146845593
WhatsApp: +8619146845593